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Looking for answers? Get them fast

Our help section is designed to provide you with all the answers you want, and when you want. This section has been created to give you all the answers about buying prescription glasses online and our fast and easy online ordering process. You can always reach out to our customer care, but accessing help may get you the answers you need faster

  • Returns and Refunds section explains how you can return an item
  • Understanding your prescription explains various prescription styles and common ways to understand them
  • Tracking your order explains on how to track your order from our website
  • Delivery section has all your answers related from delivery costs to times.

All Customer Inquiries

Our customer care centers are open from 9AM-6PM EST Monday through Friday (telephone customers only).

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Our Return Address

Model Meridien, Shop No. 23/24, Dr Jack de Sequeira Rd, Caranzalem
Panjim Goa 403002
Direct Line: 8530973377