At COCOLENI.com® it is our pleasure to put new lenses into your own existing frames. We will take every precaution possible to ensure your frames are maintained in the same condition that you sent them. If, in the rare instance that something should happen to your frame in the lens replacement process (e.g. frame scratches or breakage, loss during transit), we cannot be held responsible for the frame’s value. Due to the additional processing involved using a customer’s frame, we ask you allow up to 30 days to process and ship (after we receive your frame).